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Lost ability to save pdf file to icloud

New Here ,
May 19, 2023 May 19, 2023

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Since 5/1/2023 every time I try to save a pdf to iCloud I receive a message that I cannot save to iCloud and a duplicate file is saved with (recovered) at the end of the name.  What is that?  Im on an ipad on acrobat version 23.04.01

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jun 02, 2023 Jun 02, 2023

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Hi @56beachgirl,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Have you tried uploading a file outside of Acrobat? The reason could be a lack of storage on your iCloud Drive.

 

If this is not the case, please share a screen recording of the workflow you follow for further investigation.

 

Look forward to hearing from you.

 

-Souvik

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Community & Social Consultant | Document Cloud | Adobe

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Adobe Employee ,
Jun 02, 2023 Jun 02, 2023

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Hi @56beachgirl,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Have you tried uploading a file outside of Acrobat? The reason could be a lack of storage on your iCloud Drive.

 

If this is not the case, please share a screen recording of the workflow you follow for further investigation.

 

Look forward to hearing from you.

 

-Souvik

 

Marking a reply or response “Correct” will help future users with the same issue quickly identify the correct answer.

Community & Social Consultant | Document Cloud | Adobe

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