Lost files

[Maria Teresa5FD1]

I deleted a previous version of Adobe Acrobat Reader from my iPad and apparently I lost all my files. When I reinstalled the software I don't see any of my previous files. Is there a way to recover these files? Thanks for your help!

[Bernd Alheit]

No, when you delete the app it deletes also the documents stored in the app.

[Ria Tagra]

Hi Vishal5CD8,

Thank you for posting your query here. Could you help me with few details to understand your issue better?

1. Have you deleted it from your device or from the application?
2. Make and model of your device?

If you are not uploading the files to Adobe Document Cloud or saving it to any other location, then the files will be deleted permanently.

It is not possible to retrieve the files once deleted directly from the application.

I would suggest you always save a copy of the file to some other location or you can upload the files to Document Cloud.

If the files were saved within the application, they are by default uploaded to Document Cloud.

To check your document cloud:Adobe Document Cloud. 

Otherwise, there's not much we can do to recover those files for you. 

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let me know how it works at your end. If you have any further queries please feel free to reach.

Regards

Ria