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Making choice on file opening either always or once

New Here ,
Aug 04, 2023 Aug 04, 2023

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I am no longer given a choice I opening attachments. Every file get converted to acrobat

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Adobe Employee ,
Aug 16, 2023 Aug 16, 2023

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Hi @Dele31489584nq5e,

 

Hope you are doing well. Sorry for your experience and the delayed response.

 

From the description, it looks like the default application to open essential files has been switched to Acrobat Reader Mobile, thus, creating the experience.

 

You can learn how to remove default application for files here: Set or clear default apps - Pixel Phone Help 

 

Changing it should fix the issue for you.

 

Let me know if this works.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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