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Mistaken purchase

New Here ,
May 18, 2025 May 18, 2025

I tried the 1 week free trial but i purchased the subscribe by mistake

can i get a refund for that? I did not use the application at all

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Cancel subscription
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1 ACCEPTED SOLUTION
Adobe Employee ,
May 18, 2025 May 18, 2025
LATEST

Hi there,

Thanks for reaching out. I hope you're doing well.

I checked your Adobe account linked to the ID you're using here and saw that your Acrobat Premium subscription was purchased through Apple/iTunes. Since it was bought through them, we don’t have the ability to cancel it on our end.

Please contact Apple Support directly to manage or cancel the subscription.

 

Hope this information will help.

 

 

Regards
Amal

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Adobe Employee ,
May 18, 2025 May 18, 2025
LATEST

Hi there,

Thanks for reaching out. I hope you're doing well.

I checked your Adobe account linked to the ID you're using here and saw that your Acrobat Premium subscription was purchased through Apple/iTunes. Since it was bought through them, we don’t have the ability to cancel it on our end.

Please contact Apple Support directly to manage or cancel the subscription.

 

Hope this information will help.

 

 

Regards
Amal
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines