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Money Rs 2600 deducted even after unsubscribe the subscription before trail ends

New Here ,
Jul 13, 2022 Jul 13, 2022

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RS 2600 HAS BEEN Deducted even after unsubscribing premium before trial ends.kindly refund as soon as possible

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Google Play Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can also visit this link to start a refund for Google Play Store: Request a refund on Google Play - Google Play Help.

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jul 19, 2022 Jul 19, 2022

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Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Google Play Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can also visit this link to start a refund for Google Play Store: Request a refund on Google Play - Google Play Help.

 

Let me know if this helps.

 

Thanks,

Souvik.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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