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My handwriting changes once ‘done’

New Here ,
Jan 05, 2022 Jan 05, 2022

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After writing using the comment function with my apple pencil, my handwriting changes after I press 'done'.

My handwriting in red illustrates my normal handwriting before pressing 'done' at the top left corner.

My handwriting in blue illustrates what happens after pressing 'done', it becomes spiky and sometimes, it becomes unreadable.

As I am using adobe to write notes on my pdf files through the comment function (frequently, almost daily) for my studies, it is difficult to read it due to my point above.

Please help! Refer to the images I've attached for a better understanding, thank you so much and have a great day!799260CD-8DBD-4B3B-BEA4-0B3CC59348A4.png

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Comment markup and annotate

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Adobe Employee ,
Jan 06, 2022 Jan 06, 2022

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Hi @huish4nn 

 

Hope you are doing well.

As per the description above, could you please share a few more details to understand the issue better?

1. Application version?

2. Could you share a file with us so we can reproduce the issue?

3. iOS version?

 

Make sure that the app is updated to the latest version.

 

Looking forward to hearing back from you.

Thanks,

Harsh

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New Here ,
Jan 06, 2022 Jan 06, 2022

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Hi, thank you for replying to me!

I'm using an iPad on iOS 15.1 and the attached image shows the current version of Adobe on my iPad. 

 I hope what you meant by '2. Could you share a file with us so we can reproduce the issue?' is the spiky handwriting. Please refer to the 2 images I've attached to illustrate the spiky handwriting and difference in handwriting after the 'done' option is pressed. Thank you!

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Adobe Employee ,
Jan 06, 2022 Jan 06, 2022

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Hi @huish4nn,

 

Thanks for providing all the details. Our engineering team is working on a fix, we will give you an update as soon as we hear back from them. 

Your patience and cooperation are appreciated. 

 

Regards,

Harsh

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New Here ,
Jul 15, 2022 Jul 15, 2022

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I have the same issue.

IPad Pro. iOS 15.5 Acrobat 22.06.00

Have the engineers at Adobe found a solution?

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022

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@Charles25266733qor9 Hello,

 

Thank you for reporting the issue. This is already highlighted, and a bug is logged. The issue will be fixed in the upcoming updates. 

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New Here ,
Oct 01, 2023 Oct 01, 2023

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LATEST

I am having the same problem. But the affect on my writing is much worse ://

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Explorer ,
Jun 03, 2023 Jun 03, 2023

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Have someone helped you with the problem? I have the same. 

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Adobe Employee ,
Jun 05, 2023 Jun 05, 2023

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Hi @adiliag86568417,

 

Sorry for your experience. 

 

Do you see the issue in the latest version of the application? Would you mind sharing a screen recording of the issue and the file here you experienced this?

 

This would be helpful in further investigation.

 

Look forward to hearing from you.

 

-Souvik

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Explorer ,
Jun 08, 2023 Jun 08, 2023

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Explorer ,
Jun 08, 2023 Jun 08, 2023

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The version for iPad is 23.05.00

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Adobe Employee ,
Jun 09, 2023 Jun 09, 2023

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Hi @adiliag86568417,

 

Thank you for sharing the details. I have shared the details with the team, and I will update the thread here once I hear back from the team.

 

-Souvik

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