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my money deducted 3 times and subscription not activated . INR 340 deducted 3 times. kindly refund m

New Here ,
Nov 16, 2021 Nov 16, 2021

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my money deducted 3 times and subscription not activated . INR 340 deducted 3 times. kindly refund my money.

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Adobe Employee ,
Nov 16, 2021 Nov 16, 2021

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Hi Shiv,

 

We did check the account registered with existing Adobe ID, but unable to see any transaction or subscription register under your account. 

How exactly the purchase was made, if there's any other email address that you might have registered. Please share that with us via private message. 

 

If the purchase was made for the Acrobat Premium subscription, then refer to this cancellation help document: https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio... 

 

Thanks,

Akanchha

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