My paid subscription is not working

[Ashanta28627450svr4]

I only have one account I tried all the steps and it's telling to sign into another account 

[S S. · Accepted solution]

Hi @Ashanta28627450svr4,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

I checked your account with the email address registered on the community, and the subscription shows as canceled. If you see otherwise, please share a screenshot with us so we can check further and provide you with a suitable resolution.

Look forward to hearing from you.

-Souvik.