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My subscribe does not work

New Here ,
Sep 21, 2020 Sep 21, 2020

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Hi , 

i subscribed on Adobe Acrobat Reader i pay 10,99 Euros every month 

 

But my functionalities do not work.

What can i do?

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1 ACCEPTED SOLUTION
Community Expert ,
Sep 23, 2020 Sep 23, 2020

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Contact Adobe customer care directly.

View solution in original post

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Community Expert ,
Sep 23, 2020 Sep 23, 2020

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Contact Adobe customer care directly.

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New Here ,
Nov 18, 2021 Nov 18, 2021

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What the hell is going on my? Subscription is not working and my premium deducted (340)from my account twice. It's f*** all application.

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Adobe Employee ,
Dec 05, 2021 Dec 05, 2021

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Hi @siddesh218353800qo4 

 

Hope you are doing well,

Sorry for the delayed response. As we checked that this email is not having any subscription active on your account, if you are still facing the issue please check if you have used some other email? Also, tell us the email in a private message so we can check your subscription status.

Make sure you are signed in with the same email on which the plan is purchased. 

To check the subscriptions please refer:  https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html?#viewing-your-subscriptions

 

Let us know if that helps.

 

Thanks,

Harsh

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