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Opening a link in IOS

New Here ,
Apr 14, 2023 Apr 14, 2023

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I am having trouble opening a link on the Ontario government web page for OHIP records link. It gives me an error saying that it needs Adobe reader 8 or greater? I have the newest version from the apple iOS store and when I go to open the downloaded file it says thst I need adobe acrobat DC for Mac or windows?

what do I do since I do not own a pc or a mac. I used an iPhone 14 pro max or an iPad using iPad is. It is critical I am able

to file out this form and get it submitted on this webpage asap!!!

thanks

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Community Expert ,
Apr 15, 2023 Apr 15, 2023

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You can't fill the form with Acrobat Reader on iOS or Android.

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Adobe Employee ,
Apr 16, 2023 Apr 16, 2023

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Hi @Robert29415549ifzd,

 

Hope you are doing well. Sorry for your experience with opening files on Acrobat Reader Mobile.

 

As Bernd mentioned, these files require the desktop version of the application to open due to the architecture (the structure in which the files are created), and the mobile UI (be it Android or iOS) does not support opening such files.

 

While I understand how frustrating this might be, this is something in the pipeline to be released soon.

 

Hope I was able to clarify your question.

 

-Souvik

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New Here ,
Apr 22, 2023 Apr 22, 2023

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Thank you for your quick reply. 
I got what I needed done but the old fashioned way by mail. I know it takes time to get all versions done. I currently don't have a pic and I use my iPad with a Bluetooth keyboard and mouse hooked to my two hard drives with an adapter and it works pretty good

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Adobe Employee ,
Apr 22, 2023 Apr 22, 2023

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@Robert29415549ifzd We are glad to know that it worked for you.

 

We would love to hear your feedback about the application: https://acrobat.uservoice.com/

 

Please feel free to fill out the form so the feedback reaches directly to our product team for review.

 

-Souvik

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