• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
13

Opening a shortcut folder on Google Drive

New Here ,
Jan 05, 2024 Jan 05, 2024

Copy link to clipboard

Copied

I'm using adobe acrobat app on iPad. I granted an acess to it for my Google Drive. I can access all folders and files properly and all is good. 

however, I receive error every time I try to open a shortcut folder at Google Drive. 

IMG_0801.jpeg

 

TOPICS
iOS

Views

133

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Jan 24, 2024 Jan 24, 2024

Copy link to clipboard

Copied

LATEST

Hi @Salah272640982iuw,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Is the shortcut folder a shared folder among other users? Are you able to open the same folder on the web?

 

Also, please try removing your Google Drive account from the app; log in again and check.

To do so, go to the Files Tab-> click the Edit button to the right of your profile picture-> click the red "Minus" sign to remove the Google Drive account.

 

Hope this helps.

 

-Souvik

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines