Opening a shortcut folder on Google Drive

[Salah272640982iuw]

I'm using adobe acrobat app on iPad. I granted an acess to it for my Google Drive. I can access all folders and files properly and all is good. 

however, I receive error every time I try to open a shortcut folder at Google Drive. 

[S. S]

Hi @Salah272640982iuw,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Is the shortcut folder a shared folder among other users? Are you able to open the same folder on the web?

Also, please try removing your Google Drive account from the app; log in again and check.

To do so, go to the Files Tab-> click the Edit button to the right of your profile picture-> click the red "Minus" sign to remove the Google Drive account.

Hope this helps.

-Souvik