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Opening pdf file with adobe reader using chrome

New Here ,
Feb 07, 2023 Feb 07, 2023

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Hi i have to print and fill out a form to send of to embassy but the file is a pdf and i have a laptop that is using google chrome ive down loaded adobe reader as it requested but i can't open the pdf it says the following i need to get this sorted asap any help would be greatly appreciated.

 

The document you are trying to load requires Adobe Reader 8 or higher. You may not have the
Adobe Reader installed or your viewing environment may not be properly configured to use
Adobe Reader.
For information on how to install Adobe Reader and configure your viewing environment please
see http://www.adobe.com/go/pdf_forms_configure.

 

PLease give me advice so i can get this sorted as soon as possible 

 

kind regards

 

Mr Neil Spencer

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PDF forms , View or share PDFs

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Adobe Employee ,
Feb 07, 2023 Feb 07, 2023

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Hi @Neil282964107n9y,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader.

 

Would you mind clarifying whether you are using a Chromebook with Chrome OS or a Windows device? 

If a Chromebook, most government organizations create PDFs using LiveCycle Design, whose architecture is not supported on the mobile version of the application.

 

Have you checked using the online tools to see if the file opens: https://acrobat.adobe.com/link/documents/

 

Let us know if this works.

 

-Souvik.

 

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