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Hi, Adobe Support.
I'm encountering the overlapping text issue in editing forms in the Adobe Acrobat app on an iPad 9th gen and iPhone. Sometimes, it crashes as well.
I've read that this has been a recurring issue. Do you have any solution so far? I already tried reinstalling the app but still to no avail.
I've attached a video for your reference.
Thanks!
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Hi there
Hope you are doing well, and thanks for reaching out.
We have addressed this issue in our latest app update, version 25.2.5. Please update the application from the App Store, then restart your device to apply the changes.
Once you've updated and rebooted your device, please check if the issue persists. If you continue to experience any problems, feel free to reach out, and we'd be happy to assist you further.
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I've run into the same issue. I've not found any solution for this on my end so far.
Currently I've been forced to export files to Dropbox and editing them on my PC as the text quickly becomes illegible when editing large text fields.
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I am also having the same issue. I haven't changed anything on my end with the forms I am using. The work fine on desktop but they have this overlapping issue on the ipad/iphone. If anyone has any ideas on how to fix it would be greatly appreciated.
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Hi there
Hope you are doing well, and thanks for reaching out.
We have addressed this issue in our latest app update, version 25.2.5. Please update the application from the App Store, then restart your device to apply the changes.
Once you've updated and rebooted your device, please check if the issue persists. If you continue to experience any problems, feel free to reach out, and we'd be happy to assist you further.
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Hi, Amal.
Unfortunately, same issue occurs. I checked several iPads and all of them have the same issue even with the latest version.
Hoping you can fix this asap. A lot of our users depend on your app for their forms. Thank you!
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Hi, Amal.
Upon checking today, same issue is still happening. Hoping you are working on a fix for this.
Thanks!
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Hi, Amal.
Do we have any updates on the fix?
Thanks!
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Same issue here eventhough the Adobe app was up to date and the devices have been rebooted.
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Hi, Amal.
I just want to ask if Adobe is currently working on a fix with this issue? The problem still persists up to this day since I reported it. Hope you can provide an update soon with the fix. Thanks!
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Hi - i have had the same issue with the overlapping text but i used my IPAD yesterday and everything was working fine - so not sure what change was made. Not sure if anyone else's is working fine with no overlapping. Thanks!