• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
0

Pague el producto por 1 año

New Here ,
Feb 06, 2022 Feb 06, 2022

Copy link to clipboard

Copied

Buenos días 

Pague el producto por 1 año tengo la subscription hasta el 21/01/23 y ahora me piden que para utilizarlo tengo que subscribirme y no permite utilizar sus funciones.

Quedo atenta a su respuesta 

TOPICS
iOS

Views

184

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe Employee ,
Feb 07, 2022 Feb 07, 2022

Copy link to clipboard

Copied

LATEST

Hi @LISBET23023440j0nf 

 

It could happen because of signing in with a wrong email when you purchased the Premium iOS subscription through Apple ID and signed in into Reader mobile with Adobe ID, which had the same email addresses. 

Here is a discussion link on a similar issue. Please check the steps tried by the user and let us know if that helps.

https://community.adobe.com/t5/acrobat-reader-mobile-discussions/premium-features-for-acrobat-on-ipa...

 

Thanks,

Harsh

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines