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Password for file

New Here ,
Mar 10, 2024 Mar 10, 2024

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So I'm an idiot and don't remember the password to open my file is there a way to reset it or do I have to go back and re-download it thank you

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1 ACCEPTED SOLUTION
Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hi @Daniel359848762kwe,

 

Hope you are doing well. Thank you for writing in!

 

Passwords for PDFs are not stored in our database, and we cannot recover them.

 

I suggest getting a fresh copy of the file with the password or contacting the creator to get the existing password.

 

Hope this clarifies your question.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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Adobe Employee ,
Mar 25, 2024 Mar 25, 2024

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Hi @Daniel359848762kwe,

 

Hope you are doing well. Thank you for writing in!

 

Passwords for PDFs are not stored in our database, and we cannot recover them.

 

I suggest getting a fresh copy of the file with the password or contacting the creator to get the existing password.

 

Hope this clarifies your question.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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