PDF Images are not displayed or are mishandled on Acrobat since update to v24.08.00 for iPad Pro!

[joseph_7298]

Images and parts thereof in some PDF magazines are now not displayed or are mishandled since v24.08.00 update on Acrobat for iPad Pro, running iPadOS v17.6.1.  All the previous PDF magazines that contained the same images were previously perfectly reproduced, now since the last update, Acrobat does not display the same PDF magazine images and mishandles parts thereof.  Using another PDF App (PDF Expert) there is NO issue, all the images display as it used to on Acrobat.  I have attached one of the PDF Magazines that easily shows you the problem as it is displayed on an iPad Pro.
Need to fix Acrobat v24.08.00!!

[Amal.]

Hi there,

This is  a known issue to our engineering and they are actively working on it.

The fix will be available in the future updates.

Thanks for understanding.

~Amal

[kevin_8372]

Exact the same issue here. Some PDF files are partially or entirely disappeared. I have to use some other PDF apps for the time being. I think this issue is quite serious for users who view graphic-intense PDF files. Waiting for the update. 

[kevin_8372]

v24.08.00

[Amal. · Accepted solution]

Hi there,

I hope you're doing well.

We're pleased to inform you that the latest version of the Acrobat Reader mobile app (v24.09.00) has been released, which resolves the issue you encountered. Please update the app via the App Store and restart your device after completing the update for the changes to take effect.

If you have any questions or face any issues, feel free to reach out.

~Amal