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.pdf not opening on Android

New Here ,
Aug 16, 2022 Aug 16, 2022

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Hi there!

 

I have Acrobat for Samsung installed on my Galaxy S22, but every time I try to open a pdf my device says I don't have an app that can open this filetype, so I should visit the play store. I can open the pdf from within the app, but then I have to find it again after I have downloaded it. Any ideas?

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hello Ryan,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Is the issue you refer to with a particular file or all the files? 

Also, would you mind sharing a screen recording of the workflow you are using and a sample file for us to test?

 

Please keep the application up to date.

 

Looking forward to hearing from you.

 

Thanks,

Souvik.

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