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Perdi minha senha. Nao consigo abrir meus pdfs. O que faço?

New Here ,
Feb 02, 2021 Feb 02, 2021

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  • Me ajudem por favor. Não lembro da minha senha, e por isso não consigo abrir meus pdfs.  Urgente!

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1 ACCEPTED SOLUTION
Aug 05, 2021 Aug 05, 2021

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Hi  All,


Hope you are doing well.

 

We are sorry, you're having difficulties. The idea behind a PDF password is to provide at least some security to your PDF file. If you have forgotten a password that you yourself applied to a PDF file, unless you saved a copy of that password someplace else or let someone else (you trust) know what that password is, there is no way of Adobe or any of the participants in this community to somehow send you the password. And certainly, Adobe doesn't somehow secretly keep a copy of passwords that you apply to PDF files. Nor is there any way to reset a PDF file's password if you don't know the current password.

 

I wish we could help you more in this. We are restricted in helping with this issue due to security constraints.

 

Regards

Ria

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New Here ,
Aug 04, 2021 Aug 04, 2021

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Oi boa tarde!

 

Estou com o mesmo problema, você conseguiu resolver?

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Aug 05, 2021 Aug 05, 2021

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Hi  All,


Hope you are doing well.

 

We are sorry, you're having difficulties. The idea behind a PDF password is to provide at least some security to your PDF file. If you have forgotten a password that you yourself applied to a PDF file, unless you saved a copy of that password someplace else or let someone else (you trust) know what that password is, there is no way of Adobe or any of the participants in this community to somehow send you the password. And certainly, Adobe doesn't somehow secretly keep a copy of passwords that you apply to PDF files. Nor is there any way to reset a PDF file's password if you don't know the current password.

 

I wish we could help you more in this. We are restricted in helping with this issue due to security constraints.

 

Regards

Ria

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New Here ,
Jul 28, 2022 Jul 28, 2022

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Estou com o mesmo problema, perdi a minha senha pra abrir os arquivos 

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Adobe Employee ,
Jul 28, 2022 Jul 28, 2022

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eduardomotajr@gmail.com Hello,

 

Hope you are doing well. I am sorry for your experience.

 

The idea behind a PDF password is to provide at least some security to your PDF filSuppose If you have forgotten a password that you yourself applied to a PDF file, unless you saved a copy of that password someplace else or let someone else (you trust) know what that password. In that case,is, there is no way of Adobe or any of the participants in this community to somehow send you the password. And certainly, Adobe doesn't somehow secretly keep a copy of passwords that you apply to PDF files. Nor is there any way to reset a PDF file's password if you don't know the current password.

 

I wish we could help you more in this. We are restricted in helping with this issue due to security constraints.

 

Thanks,

Souvik.

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New Here ,
Aug 08, 2022 Aug 08, 2022

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Ok!

Entendi. Talvez eu tenha deixado escrito em algum lugar. Procurarei com calma.

Agradeço o cuidado da Equipe com a nossa segurança.

 

Rita

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