please refund my payment guys

[Felipe5C6C]

Aí pessoal, usei por apenas 2 dias e desisti pois não irei mais precisar, por favor, extornem o valor! 

[Ria Tagra · Accepted solution]

Hi @Felipe5C6C ,   

Hope you are doing well.  

Don’t worry, you can cancel the subscription and ask for refund from your end. Before we let you go do you mind sharing the reason for the cancellation?  

For IOS   

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription 

For Android.   

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.   

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscript... 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.   

Regards   

Ria   

[Dianne22357750ly4r]

I didn't order it my 5 year old granddaughter have my iPad playing games. Didn't know it was ordered until it was credit on my card.

[Dianne22357750ly4r]

Email me  at [Personal info (email) removed by mod]

[defaultlto3v95nr0lb]

Hi I have cancelled my subscription just in one hour of my subscription first 7 days trial was free so plz refund my monthly fees of &16.49 thanks

[defaulte2wybw8m3jd1]

Hi

Where didyouwrite to get refund. Same case as yours

Patricia

[Ria Tagra]

Hi All,   

Hope you are doing well.  

Sorry for the delay. A refund depends on when you cancel and the type of subscription you purchased. For most plans, you get a full refund if you cancel within 14 days of your initial purchase. Learn if you get a refund when you cancel.

Adobe does not issue refunds for purchases made directly through app stores. For refund or billing requests, refer to:

• Refunds on Google Play for Google Play Store.

• Galaxy Store Payments and Purchases for Samsung Galaxy Store.

For IOS   

Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store.   

 https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription 

For Android.   

Google manages the Acrobat Reader premium subscription purchased from Google Play Store. You can cancel your subscription using the Google Play Store app on your Android devices.   

https://www.adobe.com/devnet-docs/adobescan/android/en/managingsubscriptions.html#cancel-a-subscript... 

Let us know how it works at your end. If you have any further queries please feel free to reach out to us.   

Regards   

Ria