Portal issue

[kalai38717110tjkl]

• Not able to open the below attached file
• Please reply me

[Amal.]

Hi @kalai38717110tjkl 

I hope you are doing well. Thank you for reaching out.

I understand how frustrating it can be when things aren't working as expected. I have tried to reproduce the issue on my end, and everything seems to be working fine here.

Could you please try downloading the PDF to your device first and see if that resolves the issue? Sometimes, opening it directly from the source can cause problems.

Additionally, please check if there are any pending updates for your mobile device or the Acrobat Reader Mobile app on the Play Store (for Android). Updating both might help solve the issue.

Please give these steps a try and let me know how it goes. I'm here to help, so feel free to reach out if you need further assistance.

~Amal