Need help with my premium features not working
I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.
I checked your account details with the community's registered email address and could not find any active subscription.
Could you share the details of your purchased subscription with me so that I can investigate further?
Still no reply? This is insane
Sorry for the delayed response.
I looked at the details you sent on the screenshot and found an active subscription. The subscription is linked to your apple ID.
You can log in using Apple and check if it works for you.