Premium

[Brenda251343073wh9]

Hi! I just paid the premium plan as I need to use one of the tools, you already got the money from my card but I can't use premium in the app, I feel like you're stealing! What happens!

[PI removed by moderator]

[S. S · Accepted solution]

Hello Brenda,

I hope you are doing well. I am sorry for the trouble. 

I searched with the email address you provided; however, I could not find any active subscription.

If you are being charged, please share the receipt with us and the email that you received from our end regarding your subscription purchase so that we can check further and assist you better.

Thanks,

Souvik.

[Kabu26423266gh49]

Please my lightroom do not work the premuim feature...

[Felicia276146222e2f]

Same here and I pay monthly;! 

[Charmane27652383wt43]

I jus paid for my membership and it won't let me use it what is going on with my membership 

[Eugene31327968zmir]

This happened to me also..!