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Problème connexion

Guest
Jan 13, 2024 Jan 13, 2024

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Bonjour, je n'arrive pas à me connecter malgré un abonnement premium. Pouvez-vous m'apporter de l'aide cordialement, (Sur mon iPhone))

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Install update and subscribe

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1 ACCEPTED SOLUTION
Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @Deleted User,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version of your device;

3. A screenshot or screen recording of the issue for a better understanding.

 

You can try restoring the subscription depending on your platform: iOS | Android

 

Look forward to hearing from you.

 

-Souvik

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Adobe Employee ,
Jan 29, 2024 Jan 29, 2024

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Hi @Deleted User,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

Would you mind sharing a few pieces of information for further investigation:

1. The app version of Acrobat you are using (go to Profile-> About Acrobat);

2. The OS [Android/iOS] and its version of your device;

3. A screenshot or screen recording of the issue for a better understanding.

 

You can try restoring the subscription depending on your platform: iOS | Android

 

Look forward to hearing from you.

 

-Souvik

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Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines