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Problem open adobe on files app ios

New Here ,
Apr 30, 2024 Apr 30, 2024

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hello. Last month i have problem to open adobe files from the files app on iPhone. Can you help me?

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iOS , View or share PDFs

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Adobe Employee ,
May 02, 2024 May 02, 2024

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Hi @Antonis37094054lm21,

 

Hope you are doing well. Sorry for the trouble with accessing files on Acrobat.

 

Would you mind trying logging out of Acrobat Reader Mobile (go to Profile-> Sign out) and sign-in back? This should refresh the connection and allow you to view your files on Acrobat.

 

Also, please check if you are able to access the files here: https://adobe.ly/3QvmJ7k

 

Hope this helps.


-Souvik

 

Got your issue resolved? Please label the response as 'Correct Answer' to help your fellow community members find a solution to similar problems.
 
 

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