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Problem

New Here ,
Dec 27, 2021 Dec 27, 2021

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Hello, I connected an annual subscription and as a result I didn't really like the application. But I have already been charged money for an annual subscription. Is there any way to solve this issue? Thank you in advance!

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Adobe Employee ,
Dec 29, 2021 Dec 29, 2021

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Hi @Александр22419436j2l5 

 

As we can see you have purchased the subscription through the Apple store, so Apple manages the Acrobat Reader premium subscription purchased from the Apple App Store. Please check out the link below and follow the steps provided for cancellation.

https://www.adobe.com/devnet-docs/adobescan/ios/en/managingsubscriptions.html#cancel-a-subscription

 

Let us know if that helps.

Thanks

Harsh

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