Problems connecting to Document Cloud from Android OS smartphone

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Hello,

Lately, I have been having problems in uploading PDFs to my Document Cloud. I am a free user and I did not face this problem in the beginning. I am trying to upload PDFs from my Android OS smartphone. It says that there is a problem in connecting to Document Cloud.

[Ria Tagra]

Hi

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. OS version?
2. Make and model of your device?

Try to sign out and sign back in. Check for the latest version of the Adobe Reader Mobile application in the Google App Store.

For more help refer to:https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

Regards

Ria