Combine pdf Feature (iPad) Not working

[Nathaly2623388803s1]

Hello, This same issue just happened to me. It was working fine, and all of a sudden it stopped. Please help me. I have an Ipad 9th generation

[Krutikka D]

Hello @Nathaly2623388803s1 

I hope you're doing great, and sorry for the issue you're experiencing.

Try the following steps to help you resolve the issue: -

1. Make sure that the file you're converting is 100 MB or smaller.

2. Ensure the files you're trying to combine are not secured or password protected.

3. Check for any updates on your device or application.

If the issue persists, could you help me with a few details: -

1. Application name and version.

2. Device name and OS version.

3. A video of your workflow to combine the PDFs.

For more information on How to convert files, kindly refer to this article: -

https://www.adobe.com/devnet-docs/acrobat/ios/en/workingwithpdf.html

I am hoping to hear from you soon.

Regards,

Krutikka

[S. S]

Hi @Nathaly2623388803s1,

Sorry to hear this.

Are you still experiencing the issue? IF yes, please share a sample file with us over private message to try and reproduce the issue at our end for better investigation.

[To send a private message, click on my profile name-> on the next page that comes up, click on the blue button that says "Send a Message"]

-Souvik.