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Re: SUBSCRIBED TO PREMIUM BUT WON’T GIVE ME ACCESS TO FEATURES

Adrienne261212897iv7
New Here ,
Sep 14, 2022 Sep 14, 2022

Same issue here. Please help!

 

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Krutikka D Adobe Employee
Adobe Employee ,
Sep 15, 2022 Sep 15, 2022
LATEST

Hello @Adrienne261212897iv7 

 

I hope you're doing great.

 

As checked, I cannot see any active subscription linked with this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

 

I am hoping to hear from you soon.

 

Regards,

Krutikka

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