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Re: Unable to gain access to paid subscription

New Here ,
Sep 18, 2022 Sep 18, 2022

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Me too! I've had my subscription for awhile and now I'm getting the same error message 

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Adobe Employee ,
Sep 19, 2022 Sep 19, 2022

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Hello @Natalie26173418da45 

 

I hope you're doing great.

 

As checked, I cannot see any active subscription linked with this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

 

I am hoping to hear from you soon.

 

Regards,

Krutikka

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