Unable to gain access to paid subscription

[Natalie26173418da45]

Me too! I've had my subscription for awhile and now I'm getting the same error message 

[Krutikka D]

Hello @Natalie26173418da45 

I hope you're doing great.

As checked, I cannot see any active subscription linked with this email. If you've purchased the subscription through any other email address, kindly share it with me via private message.

I am hoping to hear from you soon.

Regards,

Krutikka