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I just received an estimate from Geico
and when I try to open it gives the message that the maybes damaged or corrupt. How can I open it
thanks
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Have you installed Acrobat Reader on your phone, iPad, or Android device?
What type of file did Geico send you?
If it is a PDF, are you using Reader to view it?
~ Jane
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Hi Claude5C27
Hope you are doing well.
We are sorry, you're having difficulties. Please help me with few details to understand your issue better.
We did try to replicate the behavior on our end, however, it is working fine. Make sure your application is updated. Do save your work then try to sign out and sign in back. Reboot your device.
For Android Adobe Reader Mobile version: 21.3.0.17414
For iOS Adobe Reader Mobile version: 21.03.00
For more help refer to:
*iOS- https://www.adobe.com/devnet-docs/acrobat/ios/en/troubleshooting.html
*Android- https://www.adobe.com/devnet-docs/acrobat/android/en/troubleshooting.html#get-help-and-find-answers
Let us know how it works at your end. If you have any further queries please feel free to reach out to us.
Regards
Ria