Reclamo

[Ruth5C76]

Hola que tal necesito una solución . Yo pague hace 3 días el programa y ahora me quieren volver a cobrar. Es una vergüenza. Quiero una solución no me pueden querer cobrar dos veces en 3 días el programa.

[Ria Tagra]

Hi @Ruth5C76 ,

Hope you are doing well.

Thank you for posting your query here. Please help me with few details to understand your issue better.

1. OS version?
2. Make and model of your device?

Try to sign out and sign in back to your account. Do the following to restore your subscription:

1. Tap the profile icon.
2. Tap Subscriptions or Manage subscriptions
3. Tap Restore Purchases.

For more help refer to: https://helpx.adobe.com/acrobat/mobile-app-faq.html

Let us know how it works at your end. If you have any further queries please feel free to reach out to us. We would be more than happy to assist you.

Regards

Ria