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Hi Victor,
Sorry for the delay in response.
After the cancellation, the refund initiated will be received in the account within 5-6 working days.
If you did not receive the refund yet, please contact the support team for more details via this link https://helpx.adobe.com/in/contact.html
Let us know if you need any help.
Regards,
Meenakshi
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Me paso igual, y no encuentro por ningun lado donde se solicita el reembolso