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Reembolso

New Here ,
Oct 10, 2019 Oct 10, 2019

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  1. Cancele la suscripción antes de los 14 días, solo me llegó el mensaje de la cancelación y que se efectuaría el reembolso pero no lo han hecho, tiene algún tiempo el procedimiento? 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Oct 04, 2024 Oct 04, 2024

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Hi @Micaela_Solaguren6600

 

 

I hope this message finds you well, and thank you for reaching out to us regarding your subscription inquiry.

Refund eligibility depends on several factors, such as the timing of your cancellation and the type of subscription you purchased. To ensure you have all the necessary details regarding the refund process, I recommend reviewing the following help article: Refund and Cancellation Policy for iOS Subscriptions.


This article provides a comprehensive guide on how to check your refund eligibility based on your subscription plan and the specific terms for iOS users.

 

Let me know if you are referring to something else.

 

~Amal

Regards
Amal

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Adobe Employee ,
Oct 19, 2019 Oct 19, 2019

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Hi Victor,

 

Sorry for the delay in response.

 

 

After the cancellation, the refund initiated will be received in the account within 5-6 working days.

If you did not receive the refund yet, please contact the support team for more details via this link https://helpx.adobe.com/in/contact.html

 

Let us know if you need any help.

 

Regards,

Meenakshi

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New Here ,
Aug 26, 2024 Aug 26, 2024

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Me paso igual, y no encuentro por ningun lado donde se solicita el reembolso

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New Here ,
Oct 02, 2024 Oct 02, 2024

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encontraste alguna solución? es que yo tampoco encuentro la opcion de solicitar reembolso

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Adobe Employee ,
Oct 04, 2024 Oct 04, 2024

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Hi @Micaela_Solaguren6600

 

 

I hope this message finds you well, and thank you for reaching out to us regarding your subscription inquiry.

Refund eligibility depends on several factors, such as the timing of your cancellation and the type of subscription you purchased. To ensure you have all the necessary details regarding the refund process, I recommend reviewing the following help article: Refund and Cancellation Policy for iOS Subscriptions.


This article provides a comprehensive guide on how to check your refund eligibility based on your subscription plan and the specific terms for iOS users.

 

Let me know if you are referring to something else.

 

~Amal

Regards
Amal

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