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REEMBOLSO

New Here ,
Oct 29, 2022 Oct 29, 2022

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HE CONTRATADO UNA PRUEBA GRATUITA Y LA HE CANCELADO EN EL MISMO INSTANTE YA QUE LA APLICACIÓN NO ME FUNCIONABA Y ME HAN COBRADO IGUAL 77 EUROS. QUIERO MI REEMBOLSO.

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Adobe Employee ,
Oct 31, 2022 Oct 31, 2022

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Hello @Micaela268584570laa 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation and refund, please refer to:

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka

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