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Refund me

New Here ,
Jul 14, 2022 Jul 14, 2022

I opt for free trial but was debited instead. I wish to be refunded.

 

thank you

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iOS
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1 ACCEPTED SOLUTION
Adobe Employee ,
Jul 18, 2022 Jul 18, 2022
LATEST

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Apple Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also visit this link to start a refund for AppStore: Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Jul 18, 2022 Jul 18, 2022
LATEST

Hello,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile.

 

Since you have a mobile-based subscription, it will be handled by the store through which you have purchased.

 

I suggest you contact Apple Store regarding your subscription, which will help you further with the refund.

You may refer to the link for more information: Manage subscriptions — Acrobat for iOS Help (adobe.com)

 

You can also visit this link to start a refund for AppStore: Report a Problem (apple.com)

 

Let me know if this helps.

 

Thanks,

Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines