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Refund of money

New Here ,
Aug 21, 2022 Aug 21, 2022

 

I wAnt a refund of mu money it deducted it from my gcash so i cancelled the subscription

 

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 22, 2022 Aug 22, 2022
LATEST

Hello Angelo,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile's subscription.

 

Since this is a mobile-based subscription, the stores manage transactions directly.

 

I suggest you contact Google Play Store to initiate the refund for you.

 

You may refer to the link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can start the refund process from here: Request a refund on Google Play - Google Play Help

 

I hope this helps.

 

Thanks,

Souvik.

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Adobe Employee ,
Aug 22, 2022 Aug 22, 2022
LATEST

Hello Angelo,

 

I hope you are doing well. I am sorry for your experience with Acrobat Reader Mobile's subscription.

 

Since this is a mobile-based subscription, the stores manage transactions directly.

 

I suggest you contact Google Play Store to initiate the refund for you.

 

You may refer to the link to learn more: Subscription Services — Acrobat for Android Help (adobe.com)

 

You can start the refund process from here: Request a refund on Google Play - Google Play Help

 

I hope this helps.

 

Thanks,

Souvik.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines