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New Here ,
Aug 11, 2022 Aug 11, 2022

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Hi I paid monthly subscription yet the premium tools were not added please refund me immediately 

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1 ACCEPTED SOLUTION
Community Expert ,
Aug 11, 2022 Aug 11, 2022

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@naftoli25609697htgg 

 

When you subscribed through Apple or Google Play, then you did not subscribe through Adobe, and you need to go through them.

 

Apple App Store:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

Google Play:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

 

You might also try signing out, then signing in with the correct email and PW.

 

Jane

 

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Community Expert ,
Aug 11, 2022 Aug 11, 2022

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@naftoli25609697htgg 

 

When you subscribed through Apple or Google Play, then you did not subscribe through Adobe, and you need to go through them.

 

Apple App Store:

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

Google Play:

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#manage-subscriptions

 

You might also try signing out, then signing in with the correct email and PW.

 

Jane

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines