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Refund

New Here ,
Sep 28, 2022 Sep 28, 2022

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I needed premium for my work but only the free trial. I got sick and forgot to cancel my subscription, I am a student and need the money back urgently. Is there any possibility of a refund?

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Install update and subscribe

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New Here ,
Sep 29, 2022 Sep 29, 2022

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Pls help me

i dont want this product🙏🙏🙏🙏

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Adobe Employee ,
Sep 29, 2022 Sep 29, 2022

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Hello @ΚΩΝΣΤΑΝΤΙΝΟΣ263515474q79 

 

I hope you're doing great, and sorry for the issue you have experienced.

 

As per my understanding, you need to cancel your subscription.

Please refer to this article for the same: -

https://helpx.adobe.com/manage-account/using/cancel-subscription.html

 

Let me know if this works.

 

Regards,

Krutikka

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Adobe Employee ,
Sep 29, 2022 Sep 29, 2022

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Hello @Jake263455101epp 

 

I hope you're doing great, and sorry for the issue you're experiencing.

 

For cancellation and refund, you need to connect with the particular store you purchased the application from, as Adobe does not issue refunds for purchases made directly through app stores.

For cancellation and refund, please refer to:

For Android - https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html#cancel-a-subscriptio...

For iOS - https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html#cancel

 

I hope it helps.

 

Regards,

Krutikka

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