Remboursement

[Florence38506722f02d]

Bonjour, 

Ma période d'essai est arrivée à expiration et j'ai été prélèvement pour un an d'abonnement. 
Je ne suis pas intéressée du tout.

Pouvez vous svp me rembourser et clôturer mon accès à l'abonnement annuel svp ? 
Cordialement

Mme ROUSSILHON

[S. S]

Hi @Florence38506722f02d,

Hope you are doing well. Thanks for writing in!

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/3Yc7cxW)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/3Yc7cxW)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Hope this helps.

Thanks,

Souvik.