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Hope you are doing well. Sorry for your experience with billing.
I checked your account with the email address registered in the community but could not look for any active subscription.
If the charge you mention is on Adobe's end, would you mind sharing a screenshot showing Adobe's name so we can escalate it further for more investigation?
Look forward to hearing from you.
-Souvik.
Copy link to clipboard
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Hope you are doing well. Sorry for your experience with billing.
I checked your account with the email address registered in the community but could not look for any active subscription.
If the charge you mention is on Adobe's end, would you mind sharing a screenshot showing Adobe's name so we can escalate it further for more investigation?
Look forward to hearing from you.
-Souvik.