saber clave de un documento pdf

Report · Mar 16, 2021

Hola,

antes tenia un iphone 5s sin ningun problema para abrir y firmar pdfs, ahora cambie al iphone 7 y los mismos documentos pdfs que firmaba antes ahora no los puedo modificar porque me pide la clave del administrador de ese documento (que soy yo!). Alguien me podria decir como saber esa clave ya que no puse ninguna clave de seguridad cuando cree ese documento en mi ordenador?

Gracias anticipada por su ayuda.

Saludos

Report · Mar 16, 2021

I am not sure how this inquiry relates to Adobe Acrobat Pro DC.

Seems more to me like a feature that you may need to turn off in the iPhone7 mobile device.

You also mentioned that you created this document in your desktop computer.

Where is the original PDF that you said you created with no password protection?

Do you even have an active subscription of Adobe Acrobat Pro DC?

In which program did you created this PDF? macOS Preview?

Micrososft Word for macOS?

As far as what you're describing, if you do have a paid subscription of Adobe Acrobat Pro DC and you're indeed using the Adobe Acrobat mobile app, you need to sign in with your AdobeID in that app while you're online to unlock the premium editing features. Otherwise, your inquiry is confusing.

Please provide more information about this PDF.

Is this happening with every PDF document or just one particular PDF?

Report · Mar 16, 2021

Hi,

Thanks for your help.

It seem to work with others documents created in PDF so I think I could have a problem with this one in particular.

Thanks for your help again.

Have the best day ever.

Steph

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