Solicito estorno e cancelamento de assinatura

[Marcos383275345nla]

Boa noite, baixei o app recentemente porém não aprovei nenhuma assinatura no meu cartão e no momento estou cobrada, gostaria por gentileza que me estornassem o valor, obrigada! 

[S. S · Accepted solution]

Hello @Marcos383275345nla,

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

Since Acrobat Premium is a mobile-based subscription, I suggest you contact your store from where you purchased the subscription.

You may refer to the below links for more.

For Android

Our help article to learn more:  Subscription Services — Acrobat for Android Help (https://adobe.ly/45PvVcY)

Initiate refund from the store: Request a refund on Google Play - Google Play Help

For iOS 

Our help article to learn more: Manage subscriptions — Acrobat for iOS Help (https://adobe.ly/45PvVcY)

Initiate refund from the store: Request a refund for apps or content that you bought from Apple - Apple Support.

Hope this helps.

Thanks,

Souvik.