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Status update

Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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TOPICS
Crash or freeze , Edit and export , Install update and subscribe , Organize PDF pages

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Community Beginner ,
Jun 06, 2023 Jun 06, 2023

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Why was I charged an not received any transactions what was the purpose of me being charged an for what 

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Adobe Employee ,
Jun 07, 2023 Jun 07, 2023

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Hi @Luther819Brow,

 

Hope you are doing well. Sorry for your experience with subscription and billing.

 

I checked the email address shared by you and saw an active subscription for Acrobat Pro DC.

The active subscription is the reason you are being charged.

 

You can check for active subscriptions and order receipts from here: https://account.adobe.com/plans/

 

Hope this helps.

 

-Souvik

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