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Report · Jun 06, 2023

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Report · Jun 06, 2023

Why was I charged an not received any transactions what was the purpose of me being charged an for what

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Report · Jun 07, 2023

Hope you are doing well. Sorry for your experience with subscription and billing.

I checked the email address shared by you and saw an active subscription for Acrobat Pro DC.

The active subscription is the reason you are being charged.

You can check for active subscriptions and order receipts from here: https://account.adobe.com/plans/

Hope this helps.

-Souvik

Community & Social Consultant | Document Cloud | Adobe