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Subscription issue

New Here ,
Aug 06, 2022 Aug 06, 2022

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Hi,

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money

 

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1 ACCEPTED SOLUTION
Community Expert ,
Aug 06, 2022 Aug 06, 2022

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@Sapna2554794080l3 wrote:

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money


 

 

You posted to Acrobat Reader for Mobile, which is free. If you purchased Premium through the App Store (iOS) or Google Play (Android), then you did not purchase from Adobe. You need to contact Apple or Android directly.

 

iOS

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

Android OS

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

 

Jane

 

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Community Expert ,
Aug 06, 2022 Aug 06, 2022

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Copied

LATEST

 


@Sapna2554794080l3 wrote:

I have cancelled the subscription but still amt has been deducted from my account.. request you to kindly refund money


 

 

You posted to Acrobat Reader for Mobile, which is free. If you purchased Premium through the App Store (iOS) or Google Play (Android), then you did not purchase from Adobe. You need to contact Apple or Android directly.

 

iOS

https://www.adobe.com/devnet-docs/acrobat/ios/en/managingsubscriptions.html

 

Android OS

https://www.adobe.com/devnet-docs/acrobat/android/en/managingsubscriptions.html

 

 

Jane

 

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
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