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subscription problems

New Here ,
Jun 29, 2024 Jun 29, 2024

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Why if I cancel the subscription before the free trial ends will I be charged for renewal?

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AI Assistant , iOS

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Adobe Employee ,
Aug 01, 2024 Aug 01, 2024

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Hi @Angel3833047663dm ,

 

I hope you're doing well! Thank you for reaching out.

 

If you've purchased an annual subscription to Acrobat Premium, you are entitled to a 7-day free trial. During this period, you will not be billed. You'll receive an email notification as your trial period nears its end, providing a reminder to cancel if you decide not to continue with the subscription.

 

Please note that if you do not cancel before the trial ends, your subscription will automatically renew, and you'll be charged according to the terms of your subscription plan.

 

For more details, please refer to this help article.

 

~Amal

Regards
Amal

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