Subscription Validity of Adobe Acrobat Premium Across Devices with Same Account

[BijuMathewK]

If I subscribe to Adobe Acrobat Premium on my Android device using my Adobe account, will the subscription also be valid on my iPad when signed in with the same account?

[jane-e]

@BijuMathewK 

I've moved your post from Using the Community to the Acrobat Reader forum.

Adobe staff should be able to help you with this and they are active on this forum. I'm not sure because the subscription is purchased either from Google Play or the App Store.

Jane

[kglad]

mobile subscriptions can be used on a variety of compatible devices.  here's more info https://helpx.adobe.com/creative-cloud/faq/mobileapps.html

[Meenakshi Negi · Accepted solution]

Hi BijuMathewK,

Thank you for reaching out.

Yes, the Acrobat Premium subscription will work on all mobile devices when signed in with the same Adobe credentials.

For more information, please refer to the following help document: https://adobe.ly/3H0CYYf. 

Feel free to let us know if you have any questions or need help.

Thanks,

Meenakshi

[jane-e]

Thank you @Meenakshi Negi for clarifying that it does not matter if the purchase is made in the App Store or Google Play!

Jane

[S. S]

Hi @jane-e,

It actually does matter on the type of store the subscription is being purchased from.

Apple Store and Google Play Store do not communicate among themselves, and this could lead to an issue in the recognition of the subscription. 

If the platform is same, then mobile/tablet devices shouldn't matter.

Regards,
Souvik.