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Subscription

New Here ,
Aug 17, 2022 Aug 17, 2022

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Hello! 
I've paid for subscription, but it do not work at all! 
it still asks me to pay again. What should I do! 
Anastasiia 

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iOS

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1 ACCEPTED SOLUTION
Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hello Anastasiia,

 

I hope you are doing well. I am sorry for your experience with the Acrobat Reader Mobile subscription.

 

I checked your account details with the community's registered email address and could not find any active subscription.

 

Could you share the details of your purchased subscription with me so that I can investigate further?

 

Thanks,

Souvik.

Community & Social Consultant | Document Cloud | Adobe

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Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines