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Oluwakemi33577342mpnz
New Here ,
Feb 22, 2024 Feb 22, 2024

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  • I want to renew my subscription, but all the cards have used so far keeps been rejected 
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Install update and subscribe

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S. S Adobe Employee
Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @Oluwakemi33577342mpnz,

 

Hope you are doing well. Sorry for the experience!

 

Do you see any error messages when trying to use a card? When trying to purchase a mobile subscription, it is managed by the respective AppStore on your device.

 

I would suggest checking in with the AppStore support team for better assistance.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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S. S Adobe Employee
Adobe Employee ,
Mar 18, 2024 Mar 18, 2024

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Hi @Oluwakemi33577342mpnz,

 

Hope you are doing well. Sorry for the experience!

 

Do you see any error messages when trying to use a card? When trying to purchase a mobile subscription, it is managed by the respective AppStore on your device.

 

I would suggest checking in with the AppStore support team for better assistance.

 

-Souvik

Community & Social Consultant | Document Cloud | Adobe

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