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Sugnature issues

New Here ,
Dec 21, 2022 Dec 21, 2022

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Unable to get the signature option anymore; only the initials option. I never had this problem before. I completely closed the app, reopened it; issue still remained. 

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Adobe Employee ,
Dec 22, 2022 Dec 22, 2022

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Hi @Edgar276636919m6x,

 

Hope you are doing well. Sorry for your experience with Acrobat Reader Mobile.

 

We tried reproducing the issue on our end, but it worked fine.

 

Would you mind sharing a screenshot of the page you see when clicking on the pencil icon-> Fill & Sign?

 

You may also go through the given help article for more information: Sign documents — Acrobat for Android Help

 

We also recommend updating the application to the latest version.

 

Hope this helps.

 

-Souvik.

Community & Social Consultant | Document Cloud | Adobe

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