Support Contact Details

[Norman24293280ojiy]

I have been in contact with the support team, but all their emails come from "No-reply" email addresses. How do I respond to their emails? 

[S. S]

Hello Norman,

Hope you are doing well. As per the above description I understand that you want to revert back to the e-mails you receive from our Support Team.

Just to let you know, if you have any case open with our team, you will receive e-mails from them which will be two way communicators.

If there is no active case open and you receive E-mails from the team, they will be from no-reply addresses.

Just keep a look on the E-mails received, in case there is a case number mentioned on them, you might want to contact the team again in order to update them about the situation.

Hope ths answers your query.

Thanks,

Souvik.