Suscripción mensual vs suscripcion gratuita

[SANDRA283144029k5z]

Estoy pagando una suscripción "gratuita", no se dónde ni como reclamar esto..sin acudir a servicios legales privados.

Alguna sugerencia?  gracias. 

[S. S]

Hi @SANDRA283144029k5z,

I am sorry for your experience with Acrobat Reader Mobile. 

I checked your account registered with the community and cannot find an active subscription on your account.

To learn more about cancellation, please click here: Subscription Services — Acrobat for Android Help (adobe.com)

Also, to start with the refund process, please visit the below link from Google:

Request your Google Play refund - Google Play Help

I hope this helps.

Thanks,

Souvik.

[SANDRA283144029k5z]

thanks, don't know why but after reading your reply i came to find de suscription information i whas looking for..thanks very mucha

[S. S]

@SANDRA283144029k5z Thank you for letting us know that it helped.

Would you mind marking the statement that helped as the correct answer for future users to have better references? 

-Souvik

[SANDRA283144029k5z]

Thats the point, i haven't got any subscription to cancel but i'm paying a
subscription!! i don't know what to do..

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