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Suscripción mensual vs suscripcion gratuita

New Here ,
Mar 29, 2023 Mar 29, 2023

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Estoy pagando una suscripción "gratuita", no se dónde ni como reclamar esto..sin acudir a servicios legales privados.

Alguna sugerencia?  gracias. 

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Cancel subscription

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Adobe Employee ,
Mar 30, 2023 Mar 30, 2023

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Hi @SANDRA283144029k5z,

 

I am sorry for your experience with Acrobat Reader Mobile. 

 

I checked your account registered with the community and cannot find an active subscription on your account.

 

To learn more about cancellation, please click here: Subscription Services — Acrobat for Android Help (adobe.com)

 

Also, to start with the refund process, please visit the below link from Google:

Request your Google Play refund - Google Play Help

 

I hope this helps.

 

Thanks,

Souvik.

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New Here ,
May 08, 2023 May 08, 2023

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thanks, don't know why but after reading your reply i came to find de suscription information i whas looking for..thanks very mucha

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Adobe Employee ,
May 10, 2023 May 10, 2023

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@SANDRA283144029k5z Thank you for letting us know that it helped.

 

Would you mind marking the statement that helped as the correct answer for future users to have better references? 

 

-Souvik

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New Here ,
Apr 05, 2023 Apr 05, 2023

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Thats the point, i haven't got any subscription to cancel but i'm paying a
subscription!! i don't know what to do..

[PII removed by moderator]

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